Mitch D Krx
map-marker Ashburn, Georgia

DelY and neglect of infants

Cant get help with my children who are suffering from not getting the help they need to feed them and take care of them
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Loss:
$1400
Pros:
  • No communication
Cons:
  • No communication orhelp

Preferred solution: Deliver product or service ordered

User's recommendation: Gd luck

Anonymous
map-marker Loganville, Georgia

No response

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My mother's 87 and can't seem to get a person to answer a call. Leave a message it says, but the mail box is always full.

The state of GA needs new government and state officials. The state of GA doesn't care about the elderly people period. My mother and I have been trying for years to get someone to help her and the only way is to come out of pocket for someone to stay with her she doesn't have that much money but they tell her you get to much monthly. She's making ends meet and still can't afford to hire someone to stay with her.

Other states take much better care of their elderly people. Not Georgia!

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User's recommendation: Don't move to Georgia!

Helen H Qmz

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Verified Reviewer
| map-marker Valdosta, Georgia

New Foster Caseworker

I wanted to see if I could get a new caseworker..I feel like he is not returning my calls My Therapist can't reach him to give him update on how I'm doing. He make my daughter think that she isn't getting her son back he is A year old she have alot of emotions inside and now she is in a mentally suicide watch..She 17 years old..

My kids aren't happy with the placement..My 5 year old n 3 year old is not there biological Aunt so she treats them differently she told the agent she don't want them in her home nomore. The supervisor Explained to me that They don't like separate kids that she would address it and Notify someone that is over her They telling my kids I'm not trying to get them back they just hurting them more by talking down on me my Caseworker said That" It's called a Babysitter" when she don't want her youngest two kids with her when they go outta town or Just doing family Fun activities.

They can't go. Van someone please help me I'm doing my sessions working on myself bet as I know how Behavior health, I have to two completely clean drug screens I'm trying may not be fast enough but im really Trying.

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Joseph W Lga
map-marker Camilla, Georgia

Cancel Medicaid benefits

I'm trying to cancel my Medicaid benefits in Georgia because I moved to Florida I can't get a hold of anybody or report a change on my gateway account I'm unable to talk to somebody to do this and it's very frustrating if someone can help me cancel my benefits it would be greatly appreciated my number is 325 267-****
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Cons:
  • Unable to talk to a human being

Preferred solution: Cancel my Medicaid benefits because I moved to Florida

Donae W

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Verified Reviewer

I was just trying to reach out about my Foodstamp Case which has not even been processed yet and This is the 3rd time that this has happened to me

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Yes I was reaching out to try and find out why my Foodstamp case has not been processed yet and that thiS is the 3rd time that this has happened even after I did my renewal on time And no one has even tried or attempted to to return none of my phone calls and Im reaching out to see if I can get help from somebody
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Loss:
$1

Preferred solution: My Foodstamps

Ross H Brj
map-marker Atlanta, Georgia

Ross Harris ebt case

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I missed a interview and havent got a call back in over a month and Im unemployed and need assistance with food
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Ashley H Plw

Notice for interview was sent the day after the interview was scheduled as well as

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Trying to change my password and see why I received the notification for interview the day after it was scheduled as well as case worker and her supervisor voicemails are full and cannot contact them. What can I do?
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Preferred solution: I would like to have my food stamps and find out why they're sending out notices for interviews after the interview scheduled

User's recommendation: Just go into an office they are just there for a paycheck

Billy D Spr

Food stamp

Try get on food stamp in Georgia I done feel out my application I waited for someone to call me interview interview
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Preferred solution: Food stamp to buy food for me

Yusuf G Vgr

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Verified Reviewer

Foodstamp and Medicare

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Department of children and family services that I know working with me. I renew my Medicaid and food stamp then told me somebody call me for interview they never call me.

I called my caseworker and a supervisor multiple times in a day. They never returned my call there voicemail is full. I appeal the case. They told me to bring my telephone record.

I submitted my telephone record over two weeks now Ive not had nothing from children, family services, my children I cannot get them in school because theimmunization record,l they need to see a doctor.

Yeah, Medicaid has been canceled. There is no food in the house I beg for my children to feed.

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Preferred solution: Apology

User's recommendation: They need to find a way to be able to get a caseworker on the phone to resolve issue right now I don’t even know where to go how to go who to contact in

Megan K Hps

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Verified Reviewer

Unable to reach anyone

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I applied for benefits on the 10th of May supposedly the case worker called and my phone was disconnected and they sent the letter out but it didn't get to my mailing address until the 21st of May my appointment was on the 16th I am homeless I cannot contact anybody my case worker has not returned any of my phone calls I've contacted the customer service they sent an email I talked to your supervisor she sent an email and nothing we're going on week two and my benefits have been denied because I cannot get in contact with my caseworker this is absolutely ridiculous...
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Preferred solution: My benefits approved

Tyhiesha I

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Verified Reviewer
| map-marker Atlanta, Georgia

Complaints

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The customer service Rep Ms. Brown was not in a good mood. She continued cutting me off while trying to explain my concerns. I asked was she having a good day because her voice tone was not at all professional
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Pros:
  • Assistance you receive is a pro
Cons:
  • Lack of communication and disrespect

Preferred solution: Answers to my questions and concerns

User's recommendation: To stay in a positive attitude

Sandtrees W

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Verified Reviewer
| map-marker Atlanta, Georgia

Renewal

I renewed my case on 4/30/23 I have called and left messages no one has responded to my call. I have submitted a request to renew letter Ive done so and now its been over a month without benefits. I am requesting a callback or update on my renewal. My client Id #50051**** case #11749****. Thank you
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Anonymous
map-marker North Augusta, South Carolina

They need to be fired

They Never answers! All of them need to be fireddddd. Never answers No call backs They tooooo Lazy They working from home that made it worser.. and them lazierrrrr.
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